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Privacy Policy

Your privacy is very important to us. This policy explains what personal data we collect, why we do it, and how we protect that information.

1. Data Controller

Villa Jan Thiel acts as the 'data controller' for the personal data you provide when making a reservation.

Contact: info@villajanthiel.com

2. What Data We Collect

To process your booking and provide our services, we collect the following information:

  • Full name and contact details (email address, phone number)
  • Arrival and departure dates
  • Payment details (securely processed by our partners Mollie/PayPal)
  • Website usage data via cookies (see below)

3. How and Why We Use Your Data

We process your data based on the following legal grounds:

  • Contractual Necessity: To process your booking request and manage your stay.
  • Legitimate Interest: We analyze website traffic to improve our services and website experience.
  • Consent: For the use of non-essential cookies (such as for analytics and advertising), for which we ask your permission via our cookie banner.

4. Cookies and Tracking Technologies

We use cookies to operate and analyze our website. Through our cookie banner, we ask for your consent to use non-essential third-party cookies, such as:

  • Google Analytics: To understand how visitors use our site.
  • Google Ads: To measure the effectiveness of our advertising and for remarketing.
  • Microsoft Clarity: To analyze user interactions and improve site usability.

You can manage your cookie preferences at any time via the cookie settings link in our footer.

5. Who We Share Your Data With

Your data may be shared with trusted partners to provide our services:

  • Payment Processors: Mollie and PayPal for securely processing transactions.
  • Analytics Providers: Google and Microsoft for anonymous website optimization.
  • Operational Partners: Necessary data like arrival and departure dates may be shared with cleaning or maintenance services.

We never sell your personal data to third parties.

6. Your Privacy Rights

Under the GDPR, you have the right to:

  • Request access to your personal data.
  • Request correction of incorrect data.
  • Request deletion of your data (under certain conditions).
  • Object to the processing of your data.
  • Receive your data in a portable format.
  • Withdraw your consent for cookie usage at any time.

To exercise any of these rights, you can contact us at the email address listed above.

7. Data Retention

We do not store your data for longer than necessary:

  • Booking Data: Up to 12 months after departure for service purposes.
  • Financial Records: 7 years, as legally required for tax purposes.
  • Analytical Data: Anonymous data for up to 26 months.

8. Data Security

We take the protection of your data seriously and implement appropriate measures such as SSL encryption, regular security updates, and restricted access to personal data to prevent misuse.

9. Changes to This Policy

This privacy policy may be updated from time to time. The most recent version will always be available on this page.